Creating a Great Retailing Experience - Work One Step Ahead of Your Customers

As a smart store owner you know that hiring knowledgeable people will ensure that customers are always getting the right advice. You constantly make sure that your staff is well-trained.

Since the resource is already there, use the strengths of your buying group or retail banner. But don't be content to leave it there. Take your store to the next level by creating marketing initiatives and selling ideas that you won't find in the company handbook. Be original and innovative.